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You set the direction. We help you get there

Hand off the build, rethink how your team works with AI, or extend Sage Studio to fit your tools. Every engagement is scoped to what you need.

Talk through your project

Every release lands on the same small team

Your product ships every week or two, and each launch, release, and change means new lessons, updated help articles, and quizzes that no longer match the screens.

One release you wouldn't even announce can leave 50 embedded guides to update.

The work that would move support tickets and renewals, like a certification program or a new onboarding path, waits for a quiet month that never comes.

And when leadership asks what customer education delivers, it's hard to point to a support ticket or renewal number the academy moved.

Three ways to work with Sagecraft

Done-for-you production

When a launch needs a full onboarding course in the same month three releases need updated lessons, your team has to pick what waits.

The Sagecraft team designs, builds, and publishes those learning experiences for you from your release notes, product docs, and SME notes, scaled to your timeline.

  • Outlines for each learning experience, for your sign-off before anything gets built.
  • Lessons, video scripts, quizzes, and interactive activities in your voice and terms.
  • Review rounds where your team and SMEs comment on every asset before it publishes.
  • Export to your academy as SCORM 1.2, Open edX, or a standalone package.

AI and customer education consulting

AI is changing how learning content gets made, and most customer education teams are still running the process they had before it.

Sagecraft works with you to redesign how your team works with AI, choose the tools that fit, and shape your academy around the support tickets, renewals, and proficiency it should move.

  • Process redesign: rework how your team plans, builds, and reviews learning now that AI does part of the work.
  • AI tech stack: choose the AI tools and models that fit how your team works.
  • Customer education architecture: decide what to build, update, and retire, and tie each learning experience to the number it should move.
  • Measures your leadership team asks for: support tickets and deflection, renewals, and proficiency.

Sage Studio customization

When your academy depends on a tool Sage Studio doesn't connect to yet, or an activity type it doesn't build, your team works around the gap.

Sagecraft extends Sage Studio for your team, with integrations and asset types built for how your academy works.

See how Sage Studio works
  • Custom integrations: connect Sage Studio to the tools your team already uses.
  • Custom asset types: add the activity or asset format your academy needs.

How an engagement runs

  1. 01

    Talk through what you need

    Bring what's shipping, what's out of date, or what you want to change, and leave with a recommendation.

  2. 02

    Agree on the scope

    Set the work, the timeline, and what done looks like, and get them in writing.

  3. 03

    Do the work together

    The Sagecraft team does the work, and your team reviews it at every step.

  4. 04

    Wrap up, or keep going

    Take what we've built and run with it, or scope the next piece of work together.

See yourself in any of these?

  • You lead customer education with a team of one to five, and your product ships every week or two.
  • You're launching an academy or a certification program, and the catalog starts empty.
  • You know AI should change how your team builds learning, and you want a plan for where to start.
  • Your academy needs a tool connection or an activity type Sage Studio doesn't have yet.

FAQ

Yes. Done-for-you production covers the outline, every asset, review rounds with your team, and the export to your academy.

Every learning experience starts from your style guide, your product terms, and your docs, and your team reviews every asset before it publishes.

Learning experiences export as SCORM 1.2, Open edX, or a standalone package.

Yes. Start with consulting, and add production or Sage Studio customization when you're ready.

You do.

Most run 3 to 6 months. Longer projects can run around a year.

Every engagement is scoped and priced per project.

Find out which kind of help fits your team

Tell us what's shipping, what's out of date, or what you want to change, and we'll recommend production, consulting, or Sage Studio customization.

Talk through your project

See Sage Studio in action

Pick a time for a 30-minute call with our team, with Sage Studio on screen.

  1. Pick a time
  2. Your details
  3. Done

Choose a day to see open times.